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Finance Plus Support
 OnionSoft prides itself on providing excellent customer care through its comprehensive support service. To provide an efficient service, all support queries must be submitted by clicking the link below. Please note that our support hours are 9.00am to 5.00pm GMT.
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E-Support
An e-support service provided to all our Finance Plus customers free of charge for one calendar year following the product purchase, after which time it can be acquired for an additional cost.
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Premium Support
A combined e-support plus telephone support package (we call you on receiving an e-support query) acquired for an additional cost.
This service is targeted towards customers requiring a faster response to their problem other than that provided by our e-support only service. Customers on this premium support are also entitled to free upgrades to newer versions of their Finance Plus product. Such releases may include new product features and enhancements. If you would like to enquire about upgrading your current e-support package to premium support then please contact us by completing our Enquiry form.
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